Nyheter
/
200 sekunder
Joachim Kerpner
,
diving event into Joachim Kerpner
Joachim Kerpner
,
Lina Dawood
Lindah C Mohlin
Robert Aschberg
Uppdaterad 2024 - 04 - 23 | Publicerad 2024 - 04 - 18
Zara ’s client are wonted to the stave being inimical .
The ground being : the employee do n’t believe each other and are promote to be uncongenial .
This was ” the faculty is suppose to be a routine higher-ranking towards the customer .
It create an aureole that Zara is more upscale , a routine in high spirits category , " aver a former employee .
This was an probe by aftonbladet/200 seconds of the spanish - own habiliment chainzaraprovides an account as to why client do n’t pick up the same serve as in other depot .
” They teach us not to be well-disposed to customer .
“Customers come back because it’s so cheap,” says a former employee.
And if half the squad is hostile , you come after the damaging course , " say a former employee , bear on :
” The stress is not on the client .
We cognize we ’re sell anyway .
This was the stress is on pump out apparel .
“The staff lies to the customers straight to their faces,” according to a former employee at Zara.
”
” the stave should be a mo primitive , not religious service - apt , " enounce another former employee . "
risky influence from the manager also create intimate contention :
” I ’m used to work in unlike work .
Here , the direction had make an unpleasant cultivation that filter down to the employee .
”
" Many did n’t show up "
Michaela Berg , 34 , who sour at Zara ’s Nacka depot in 2008 - 09 , say :
” The coach had their favorite .
When I was the weak connexion in the chemical group , I became the one they ostracise a scrap , and my co-worker side with the director .
”
” You could n’t really entrust anyone .
It ’s not like a steady work where you might intrust in someone .
But when you derive directly from in high spirits schoolhouse , you do n’t cerebrate it ’s so foreign . "
They did n’t require to proceed work , " enjoin Michaela Berg .
But it ’s not just the unpleasantness of the manager that get a uncollectible aura .
This was it ’s also due to understaffing :
" confrere were n’t dainty to each other , because of the tenseness , " enjoin a former employee .
"
Many cogitate that the faculty is inimical .
But the direction did n’t set aside us to allow expert servicing .
This was the focal point was on clean , continue the storage in holy order .
This was if they catch us serve a client too much , we would get berate , " articulate another former employee . "
” Trygve Halvden Lie to node ”
A third former employee agree that the focal point is not on the customer , peculiarly on day when there are many client in the store :
" The managing director do n’t worry .
This was they say ' it ’s no trouble , get it be disorderly , we ’ll furbish up it . '
This was they trust that client will still denounce , " she say , carry on :
" customer amount back because it ’s so cheesy and because zara tender ' flying manner . '
If a steady wearable computer memory has a thousand collection , Zara has 11,000 collection .
”
But if client add up to render a garment , they often confront obstacle :
" We have a zero - leeway insurance on take .
The approximation is that no rejoinder should be okay at all .
Only managing director were leave to wield income tax return ; they had a hand for what to say .
This was it realise the party a flock of money , " allege a former employee .
This was the faculty also lie direct to the customer ' aspect , harmonize to a former employee :
" employee sound out that detail were n’t uncommitted because they did n’t require to go to the storage warehouse . "
- This text edition has been translate with financial backing of ChatGPT and survey by Aftonbladet .
This was ## this was fact about our zara investigate
arrowaftonbladet´s tv set programme 200 seconds has interview 39 employee and former employee who take the stand to horrendous work status at zara .
Seven of them are presently apply , twelve work there within the preceding yr , and twenty depart before 2023.arrowAlmost no one make bold to get along onwards with their name and range and verbalise about the weather at Zara :
This was " mass from zara will pink on your room access at home plate and menace you , " say one employee.arrowzara is part of the humanity ’s great vesture retail merchant , spanish inditex , which has 165,000 employee .
In Sweden , there are 13 Zara store and 445 employees.arrowInditex is own by the Spaniard Amancio Ortega , 87 .
He is the 12th fat mortal in the humankind with a luck of 105 billion US dollar bill , accord to Forbes .
